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Book, Software, and Web Site Reviews |
Division of Laboratory Systems, Office of Public Health Partnerships, National Center for Health Marketing, COCHIS/CDC, Atlanta, GA
| The first 20% of the full text of this article appears below. |
This book is a collection of 25 essays taken from those published by the guru of quality control on www.westgard.com over the last few years. These essays are intended to stimulate the reader to reexamine current quality control, quality management, and planning processes to determine whether these processes, in fact, evoke the "truth about the quality of laboratory testing". The book is divided into five parts exploring quality as truth, quality goals, quality control, quality standards/regulations, and quality management, with an added appendix containing a Primer on OPSpecs Charts. The author strives to make the subject both lively
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